Tukan Hotel Playa del Carmen ★★★★

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Tukan Hotel Playa del Carmen | Playa del Carmen | Mexico

5ta Avenida Norte Entre 14 y 16, 77710 Playa del Carmen, Mexico

➤ Tukan Hotel Playa del Carmen | Quintana Roo

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Surrounded by tropical flora and fauna, with short walk to the beach The Tukan Hotel Playa del Carmen offers a premium location in the famous 5th Avenue, and features free WiFi throughout all the property; with walking distance to the main shopping malls, restaurants, bars night clubs you can enjoy the nature and tradition of the destination!

The Standard Rooms, Deluxe Rooms, 1 2 bedrooms Honeymoon Suites are located in the central buildings; Family Suites and standards are also located in our 2 additional buildings, surrounded by nature, All rooms and suites offer air conditioning, a ceiling fan and safety box. All are equipped with flat-screen cable TV a private bathroom with shower and a balcony or terrace, 2 pools, 1 Jacuzzi and Gym are part of the general services of Tukan Hotels.

La Ceiba Restaurant Buffet and Bar offers breakfast, lunch and dinner buffet style with a variety of beverages and a great terrace.

Close distance to the main parks, cenotes and main attractions of the Riviera Maya.
ADO International Bus Station is 900 metres from Tukan Hotel Playa del Carmen, while Playa del Carmen Maritime Terminal is 1.1 km from the property.
The nearest airport is Cozumel International Airport, 20 km from the property.

This property is 45 minutes’ drive from Cancún International Airport. Parking is available subject to availability.

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Room choices in Tukan Hotel Playa del Carmen

Tukan Hotel Playa del Carmen Services

Pets Pets are allowed on request. Charges may be applicable.
Internet WiFi is available in all areas and is free of charge.
Bathroom Private bathroom, Toilet
Bedroom Wardrobe or closet
View Garden view, View
Outdoors Patio, Balcony, Terrace, Garden
Room Amenities Socket near the bed, Clothes rack
Media & Technology Flat-screen TV, Cable channels
Food & Drink Bar, Restaurant
Parking Free private parking is possible at a location nearby (reservation is not possible)., Street parking
Services Daily housekeeping, Concierge service, 24-hour front desk
Safety & security Fire extinguishers, CCTV outside property, Security alarm, Key card access, 24-hour security, Safety deposit box
General Air conditioning, Fan, Family rooms, Non-smoking rooms
Accessibility Upper floors accessible by stairs only
Outdoor swimming poolFree! Open all year
Wellness Fitness centre
Languages spoken English, Spanish

Tukan Hotel Playa del Carmen Terms and Conditions

Check-in From 15:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children older than 1 year are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are allowed on request. Charges may be applicable.
Groups When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash is not accepted Tukan Hotel Playa del Carmen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
A reservation with 10 or more rooms, it is considered a group reservation for which different cancellation conditions may apply.

Children´s discounts :
Room only:
Childrens 0 to 12 are free of charge Sharing room with parents (maximum 2 per room)
Childrens from 12 years and older pay as adults sharing room with parents.
Food & Beverages:
Childrens from 0 to 3 years old are free of charge in food & beverages at La Ceiba Restaurant
Childrens from 4 to 11 years old they get´s 50% in food and beverages at La Ceiba Restaurant

Please note that the use of safe has an extra cost.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tukan Hotel Playa del Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

El Tukan Hotel Beach Club

El Tukan Hotel & Beach Club

How do I get the best price guarantee for Tukan Hotel Playa del Carmen?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Tukan Hotel Playa del Carmen. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Tukan Hotel Playa del Carmen?

WiFi is available in all areas and is free of charge.

Is there free parking available at Tukan Hotel Playa del Carmen?

Free private parking is possible at a location nearby (reservation is not possible)., Street parking

What are the outdoor activities at Tukan Hotel Playa del Carmen

Patio, Balcony, Terrace, Garden

What languages are spoken at Tukan Hotel Playa del Carmen?

English, Spanish

What services are offered at Tukan Hotel Playa del Carmen?

Daily housekeeping, Concierge service, 24-hour front desk

What are the general services offered at Tukan Hotel Playa del Carmen?

Air conditioning, Fan, Family rooms, Non-smoking rooms

Are pets allowed at Tukan Hotel Playa del Carmen?

Pets are allowed on request. Charges may be applicable.

What is the check-in time at Tukan Hotel Playa del Carmen?

From 15:00

What is the check-out time at Tukan Hotel Playa del Carmen?

Until 12:00

100% real reviews of Tukan Hotel Playa del Carmen

If you have any questions regarding the facilities or services provided at Tukan Hotel Playa del Carmen, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Tukan Hotel Playa del Carmen
Good and simple.
Clean.
The pool was surprisingly cold. There was no info of the wifi, so we had to go ask in the reception, who gave us a code so we could connect.
7,0
Purpose of trip: Leisure trip
What was the highlight of Tukan Hotel Playa del Carmen
Good
They were able to give me a floor room that I requested.
There were many mosquitos inside the room, even if we were cautious to close the door. They did not include free breakfast in our rate.
7,0
Purpose of trip: Leisure trip
What was the highlight of Tukan Hotel Playa del Carmen
They should renovate the rooms, the beds the lobby sofas
The only thing I love the most was the location. This place is very close to 5th Avenue, like a minute away from it. Easy access to the restaurants and stores. Loved it! The staff was very friendly and helpful, and can’t complain about the cleanliness. Housekeeping did a very good job
The breakfast buffet was alright, the food was not great but it was okay. This is the reason why I didn’t buy the lunch buffet. I didn’t like the room, the beds were very hard and the pillows as well. The bedding set was made of a rough material, and the towels were too old and rough s well. The rooms look better I pictures than in reality, but we were doing a lot of tours, so we only used it to sleep most of the time.
6,0
Purpose of trip: Leisure trip
What was the highlight of Tukan Hotel Playa del Carmen
You get what you pay
The location is good. It's in the 5th av with a lot of options for food, stores nearby, bars and clubs. The staff was really nice and the price was OK.
The "all inclusive" is just -ok- it's a bit uncomfortable to cross the street to go to the restaurant for a drink, the food is just OK, very poor variety of options, no coke machines, no diet coke included, the beer is not tap or bottle, they serve out of a 1liter beer, just a cup, so it has no gas. You can't take out of the restaurant more than 2 cups, you can't take out of the restaurant, not a single chip, so it might be better just to buy food from outside if you want to have a drink by the pool or the room. My door card never worked during the 4 days' stay. I had to go to the front desk every single time to have them open the door manually for me, which was very annoying. I was in the understanding that the hotel had an agreement with a beach club near by, but they don't anymore so you have to go and look for a public beach and rent the chairs and umbrella and can cost up to 50usd per person, per day... Overall, its good for the money you pay, but I wouldn't have mind a bit more to be more comfortable, especially with the restaurant and the beach.

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